Privacy Policy

Privacy and Cookies Policy


Wishing Well Jewellery are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. We are also committed to complying with the General Data Protection Regulation.

Wishing Well Jewellery has created this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information. It has also been designed to answer the following and to help you understand;

  • How and why Wishing Well Jewellery collect information from you

  • Who we share your information with, why and on what basis

  • What your rights are

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit Wishing Well Jewellery Web pages without telling us who you are or revealing any Personal Information about yourself.

Wishing Well Jewellery strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Wishing Well Jewellery intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an "adequate" level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained.

How and why Wishing Well Jewellery collect information from you

When you buy goods from Wishing Well Jewellery, you are entering into a contract with us. At the time of purchasing we ask for a customer to provide us with some personal information at the checkout or on our contact pages. Without this personal information we would not be able to provide you with our goods and services in a satisfactory manner. This personal information includes:

  • Email address

  • Full name

  • Shipping address

  • Billing address

  • Contact numbers

Who we share you information with, why and on what basis

Wishing Well Jewellery works with a number of agencies, businesses and trusted suppliers in order to provide our customers with high quality goods and services. These third parties include delivery services such as Royal Mail to provide delivery of your goods. Also external workshops for any services that are not available in house. IT companies to support our website and other business services. Marketing companies to support us with our email marketing and our offline marketing. Payment processing providers in order to securely take and manage payments. ( Please note we do not store any payment details for our customers ).

All parties that we work with comply with Wishing Well Jewellery privacy policy.

What are your rights

As a customer you are entitled to:

  • Right to be informed - to be provided with enhanced privacy notice

  • Right of access - to request access to your personal information

  • Right to rectify - to have your personal information corrected

  • Right to erasure - to have your personal information erased

  • Right to restrict processing - to restrict processing of your personal information

  • Right to data portability - to electronically move, copy or transfer your personal information in a standard form

  • Right to object - to object to processing of your personal information

  • Rights with regards to automated individual decision making, including profiling

If you have any general enquiries about your rights or you wish to exercise your rights please contact [email protected]

Information Commissioner's Office

The Information Commissioner's Office (ICO) is the UK's independent authority set up to promote access to official information and to protect personal information.

Wishing Well Jewellery are registered at the ICO under the registration number XXXXXXXXX

The ICO website can be found here:


Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you may not be able to view certain parts of the website and may need to re-enter your user name and password.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.


Wherever your Personal Information may be held within Wishing Well Jewellery or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. All data is stored in a password protected database. Access to the systems where this data can be accessed is restricted to authenticated accounts e.g staff.

Any third parties who have access to personal information must sign a Non-Disclosure Agreement e.g our web-site developers.

Wishing Well Jewellery will share information with a third party where there is a legal requirement to do so e.g law enforcement.


Wishing Well Jewellery is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.

Our Commitment

Protecting your privacy online is an evolving area, and Wishing Well Jewellery Web sites are constantly evolving to meet these demands.

If you have any comments or questions regarding our Online Privacy Policy, please contact us at [email protected]


By using this Web site, you consent to the terms of our Online Privacy Policy and to Wishing Well Jewellery processing of Personal Information for the purposes given above as well as those explained where Wishing Well Jewellery collects Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.


If you have a complaint with regards to our privacy policy or you believe we may have incorrectly handled your personal information please contact us immediately on [email protected]